My pension has not come
It stopped, came late, or came short
This goes to the pension complaints cell with a docket number you can quote on the phone. Most of these turn out to be one of three things: the yearly proof-of-life was missed, the bank account was closed or dormant, or the branch never applied an increase.
What you will need
- The PPO paperIf you cannot find it, your bank has a copy.
- Bank passbookThe first page, where the account number and IFSC are printed.
- A recent pension slipAny month from this year.
What happens after you send it
- 1ReceivedAutomatic
- 2Given to an officerPension office
- 3Being looked intoPension office
- 4AnsweredPension office
In real life this goes to pgportal.gov.in / CPENGRAMS.
Take your time. Nothing is sent until you press send.